Parcel Suitcase
Document

Parcel Protect Programme Terms

Quality warranty for the Parcel Suitcase · Manufacturer PARCEL CASE P.S.A.

1. Guarantor

Parcel Case prosta spółka akcyjna, with its registered office in Warsaw at ul. Pokorna 2/211, 00-199 Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register under KRS number 0001214905, NIP 5253073799, REGON 543654445, share capital of PLN 2,000.00 ("Parcel Case"), as the manufacturer of the "Parcel Suitcase" packaging-suitcase, including the version marked as "Inpost Parcel Suitcase" and any other versions of the "Parcel Suitcase" (the "Packaging-Suitcase"), grants Parcel Protect coverage in the form of this quality warranty on the Packaging-Suitcases sold.

2. Scope of the warranty

  1. The warranty covers material and manufacturing defects arising from causes inherent in the sold Packaging-Suitcase, disclosed during the warranty period.
  2. The warranty is valid for a period of 24 (twenty-four) months from the date the Packaging-Suitcase is delivered to the buyer.
  3. The warranty is valid on the territory of the Republic of Poland.

3. Exclusions of warranty liability

Parcel Protect™ coverage in the form of this quality warranty on the Packaging-Suitcase does not cover:

  1. defects resulting from improper use, storage, transport or maintenance of the Packaging-Suitcase by the buyer or third parties;
  2. normal wear and tear of the Packaging-Suitcase, in particular scratches, abrasions, deformations;
  3. modifications, alterations, repairs or interference with the Packaging-Suitcase carried out by the buyer or third parties;
  4. defects resulting from the use of the Packaging-Suitcase in combination with other products, components or software not supplied by Parcel Case;
  5. defects or damage resulting from overloading the Packaging-Suitcase, exceeding the permissible load capacity or placing in the Packaging-Suitcase items of a size or properties not matching the intended use of the Packaging-Suitcase;
  6. defects of a purely aesthetic nature that do not affect the functionality of the Packaging-Suitcase;
  7. mechanical damage caused by the fault of the buyer or third parties;
  8. damage resulting from force majeure.

4. Buyer's rights

  1. Should a defect covered by this warranty be disclosed, the buyer may request, at Parcel Case's choice:

    1. repair of the Packaging-Suitcase;
    2. replacement of the Packaging-Suitcase with one free of defects;
    3. replacement of the defective element of the Packaging-Suitcase.
  2. Should a defect covered by this warranty be disclosed, Parcel Case undertakes to perform the obligations arising from this warranty within a reasonable time, no longer than 14 days from the date the Packaging-Suitcase is delivered to the Parcel Case point at: Pokorna 2/211, 00-199 Warsaw.
  3. If the performance of warranty obligations requires a substantial repair or replacement of the Packaging-Suitcase, the warranty period runs anew from the moment the Packaging-Suitcase free of defects is delivered or the Packaging-Suitcase is returned after a substantial repair has been carried out.
  4. In the case of replacement of a defective element of the Packaging-Suitcase, the warranty period in respect of the replaced element of the Packaging-Suitcase runs anew from the date it is delivered to the buyer.

5. Procedure for exercising the warranty

  1. Should a defect covered by this warranty be disclosed, the buyer may exercise the rights arising from the warranty by sending a report to the e-mail address: [email protected] containing:

    1. contact details of the person submitting the report;
    2. description of the disclosed defect;
    3. date the defect was identified;
    4. proof of purchase or document confirming delivery of the Packaging-Suitcase.
  2. The Packaging-Suitcase should be delivered to the Parcel Case point indicated in point 4.2 above in a condition allowing assessment of the reported defect.
  3. Parcel Case may refuse to perform warranty services if it determines that the defect arose from causes not covered by the warranty.

6. Final provisions

  1. The Parcel Protect Programme Terms (the "Terms") constitute the guarantor's warranty statement within the meaning of Article 577(1) of the Act of 23 April 1964 — Polish Civil Code.
  2. The Terms do not exclude or limit other rights of the buyer arising from the relevant provisions of generally applicable Polish law.
  3. The Terms constitute the warranty document within the meaning of Article 577(2) of the Act of 23 April 1964 — Polish Civil Code.
  4. In matters not regulated by the Terms, the provisions of the Act of 23 April 1964 — Polish Civil Code shall apply.